To initiate return/exchange, please email us at firstname.lastname@example.org
TERMS & CONDITIONS
We understand that buying online can be tricky without having seen the actual product. With that in mind, we happily accept returns and exchanges within 15 days from when you've received your order:
- Returned items must have tags intact and be returned in its original packaging
- Returned items must not be soiled, washed or altered, with no visible signs of wear or tear
- The purchaser will return the item at own cost, we will issue exchanges free of charge for defective items. A processing fees of RM7.00 will be charged if purchaser wish to exchange for sizes
- Please note that refunds are strictly not allowed for any items purchased in this website
- Combating Together reserve the rights to reject a refund or exchange requests for returned item(s) that do not comply with above terms. Please note we can only grant exchanges once.
WHAT IS A DEFECTIVE ITEM?
Defective items are item that have visible defect, to initiate exchange please email us before arranging for return.
Please note that :
- Color of products may varies due to studio lighting used and please allow 20% of color variation in real product as compared to actual products, it may appear darker or lighter. This is not considered a defect, exchanged of items are not allowed.
- There might be 1cm-2cm differences in the measurements given due to the different stretchable quality of the material. Please do check the measurements given in our products. This is not considered a defect, exchanged of items are not allowed.
- For printed items, the prints may vary in terms of symmetry/alignment/slight color patches for each piece and return due to this reason is not considered a defect.
- Items may have slight defects/color discrepancies OR measurements discrepancies and are strictly not returnable.
Mail your items to the address below :
Combating Together Return
18-2, Jln LGSB 1/4,
Pusat Komersial LGSB,
Off Jalan Hospital,
47000 Sungai Buloh,