Shipping Fees Policy

DELIVERY CHARGES

 • MALAYSIA - Free delivery for orders RM180 and above. RM8.00 delivery fee for West Malaysia & RM15.00 for East Malaysia per order for orders below RM180

 

 • International-  Delivery fee per order is based on weigh of parcel, fees will be generated when you check out for your order.

 

The estimated delivery period is within 5 to 7 working days. Personalized items will require up to 10 working days for delivery.

The delivery period above applies to ready-stock items only. Pre-order items will be advised accordingly.

Kindly note that the delivery period is an estimation and we are not able to guarantee the date of arrival which may sometimes be disrupted due to delivery issues at the courier company or customs.

 

DELIVERY GUARANTEE

We require a signature upon delivery of any of our products. If you have specified a recipient other than yourself to receive the product (for example as a gift) then you accept that a signature by them (or at that delivery address) as evidence of delivery and fulfilment by us. Please call +603-6730 4900  (10am to 5:30pm (GMT+8), Monday to Friday except on local public holidays) or email combatingtogether@gmail.com (kindly expect 24 hours in response time during working days) should you face any complication regarding your order.

 

PAYMENT METHODS

We accept payment on our website via eGHL - we accept Online Banking such as Maybank2u, CIMB Clicks etc and Visa or MasterCard issued by most major banks.

You may also opt to make manual payment via online transfer or offline Cash Deposit to our banking account. For manual payment, you will need to upload receipt or send receipt to combatingtogether@gmail.com